Well stated Reece! If transit management is afraid of being embarrassed about something, they should be doing something about it. Or at least be honest and state why they aren't or can't resolve the situation (lack of funding by govt's, lack of staff). Accountability and transparency are not things that agencies should be managing - honesty is the best policy.
We all admire and respect someone who can own their defects, and especially if they have a plan to deal with it.
Unfortunately these days, politicians tend to tightly control everything they can. But that's not an excuse - transit management often acts the same way, and doesn't want to have its hand forced. The keys here are State of Good Repair, safety for passengers & staff, frequent & reliable service, the passenger is the reason for the system.
Well stated Reece! If transit management is afraid of being embarrassed about something, they should be doing something about it. Or at least be honest and state why they aren't or can't resolve the situation (lack of funding by govt's, lack of staff). Accountability and transparency are not things that agencies should be managing - honesty is the best policy.
We all admire and respect someone who can own their defects, and especially if they have a plan to deal with it.
Unfortunately these days, politicians tend to tightly control everything they can. But that's not an excuse - transit management often acts the same way, and doesn't want to have its hand forced. The keys here are State of Good Repair, safety for passengers & staff, frequent & reliable service, the passenger is the reason for the system.
Absolutely, transit agency management needs to lead by example - the public isn’t dumb, if government is holding things up they will notice!